Hi,
Our application has a search view that provides information about the ongoing cases regarding our processes. This view contains an option to export data displayed in a grid to Excel file. For this purpose we use grid export action.
When we run this export in Windows, it works perfectly. However when we try to export data from the grid in a Linux environment, we get an error: “RuntimeException: Fontconfig head is null, check your fonts or fonts configuration”.
We checked the documentation about providing the missing fonts but we could not manage to find this information. Also we tried to add fonts to the default Linux font folders but it did not solve this issue either. Please help us out and let us know what to do in this case. What kind of font configuration we should provide to our application/environment? What kind of fonts we need to add to Linux to run this export function properly?
Thanks,
Peter