Hello,
I’m currently developing an application using the Jmix Framework in IntelliJ IDEA. I have registered for a Trial Enterprise License via https://my.jmix.io, and so far I’ve been able to create projects and follow tutorials without any issues.
However, when I try to install the BPM (Business Process Management) add-on through the Jmix Marketplace in IntelliJ, I encounter an error during the installation process. Here’s what I did:
- Opened the Jmix Marketplace in IntelliJ
- Selected the BPM add-on and clicked “Install”
- Entered my email and password used on my.jmix.io
- Copied the license key from my profile page and pasted it into the prompt
Then I received the following error:
Installation Error: License key is invalid, or requested add-on is not included into the license.
I have double-checked that my license is an Enterprise Trial and it is still valid.
My Questions:
- What could be the cause of this issue?
- How can I resolve it?
- Is the BPM add-on not included in the Trial license, or does it require additional activation?
If I need to contact the support team directly, what is the proper channel and what additional information should I provide?
Thank you in advance for your help!